Access Email

Anything goes, not server or support specific issues.

Moderators: Web World Tech Support, Design Team, Design Team, Web World Tech Support

Access Email

Postby bob2oo7 » Wed Jan 13, 2010 10:09 am

Hi guys

I have recently purchased 2 domain names

I would like to setup or access email online so that I can send some emails "from" user@mydomain.com etc...

When I try to access email via the HELM login, I dont know my login details for this (I never received anything via Email about this)

Maybe I cannot access this unless I also use webworld to host my websites?

Also some topics in the Knowledgebase will not load.... when I click on them nothing happens.. tested in both IE and FF

Any advise would be greatly apprecaited

Many thanks in advance

Bob
bob2oo7
Rank: Newbie
 
Posts: 2
Joined: Tue Jan 12, 2010 8:36 pm

Re: Access Email

Postby bob2oo7 » Sun Jan 17, 2010 6:22 pm

Can anyone out there help me?.... please?
bob2oo7
Rank: Newbie
 
Posts: 2
Joined: Tue Jan 12, 2010 8:36 pm

Re: Access Email

Postby daveg » Mon Jan 25, 2010 11:42 am

Hi Bob,

Sorry about the delay in getting back to you about this. I've attached answers to your questions below.

>When I try to access email via the HELM login, I dont know
>my login details for this (I never received anything via Email
>about this)

Could you confirm your domain name? You can retrieve your login details here : http://controlpanel.webworld.ie/ForgotPassword.aspx

>Also some topics in the Knowledgebase will not load....
>when I click on them nothing happens.. tested in both IE and FF

This should work again now, we recently upgraded our accounts control panel and it seems this caused a problem with the knowledgebase. We have since fixed this.
Thanks
Dave Geoghegan
daveg@webworld.ie
User avatar
daveg
Rank: Supreme Member
 
Posts: 210
Joined: Wed Jun 07, 2006 5:33 pm
Website: http://www.webworld.ie
Location: Dublin, Ireland


Return to ā€œ%sā€ Questions, Comments & Suggestions

Who is online

Users browsing this forum: No registered users

cron