Web World Ireland - All posts will be answered -

Hi guys

I have recently purchased 2 domain names

I would like to setup or access email online so that I can send some emails "from" user@mydomain.com etc...

When I try to access email via the HELM login, I dont know my login details for this (I never received anything via Email about this)

Maybe I cannot access this unless I also use webworld to host my websites?

Also some topics in the Knowledgebase will not load.... when I click on them nothing happens.. tested in both IE and FF

Any advise would be greatly apprecaited

Many thanks in advance

Bob

Can anyone out there help me?.... please?

Hi Bob,

Sorry about the delay in getting back to you about this. I've attached answers to your questions below.

>When I try to access email via the HELM login, I dont know
>my login details for this (I never received anything via Email
>about this)

Could you confirm your domain name? You can retrieve your login details here : http://controlpanel.webworld.ie/ForgotPassword.aspx

>Also some topics in the Knowledgebase will not load....
>when I click on them nothing happens.. tested in both IE and FF

This should work again now, we recently upgraded our accounts control panel and it seems this caused a problem with the knowledgebase. We have since fixed this.